On This Day Designs wants you to feel confident in ordering with us. That is why we use Pay Pal, a leader in the industry, for our payment processing. Pay Pal is easy to use and secure. You do not need a Pay Pal account; it accepts all major credit cards, debit cards, eChecks, bank transfers and Pay Pal balances.

If you prefer to pay with a personal check or money order you can contact us at .  We will provide you with the exact total including shipping and our mailing address.  Please note your order will not be processed until we receive your payment and your check has cleared.  There will be a $35 charge for returned checks

It is important to us that you are satisfied with your purchase. If for any reason you are unhappy, please email us at within 30 days of receipt of the item.  In the email, please state the reason you are returning the merchandise and indicate the item number.  We will contact you with our address and shipping instructions.

We ship all products within the United States by U.S. Postal Service First Class Mail. A flat rate of $6.50 applies, for shipping and handling, to all orders shipped within the United States. We ship all products outside the United States by U.S. Postal Service First Class Mail International. Canadian customers are charged a flat rate of $8, and all other customers outside the United States are charged a flat rate of $12.  Orders are shipped within two to three business days, not including holidays and weekends.

If you are in need of overnight shipping please contact us at and we will try to accommodate you. 

 

Your privacy is very important to us.  Any personal information you provide to us is only for the purpose of processing your order and will not be given to any third party.  In the future we may email you about sales or specials at On This Day Designs.  If these infrequent emails are not wanted, just let us know, and we will take you off our email list.

Pay Pal does not share your credit card or banking information with us.  So at no time do we have access to the financial information you provided to them.  If you would like to read Pay Pal’s privacy statement, click here.

Our jewelry is not intended for small children. The beads and clasps we use could cause a choking hazard.

On This Day Designs is a Christian company, and we want that reflected in how we work with our customers.  If any problems occur with your order, or if you have any questions about us or our products, please do not hesitate to email us at . We want your experience with us to be one of peace and joy!